Nodes Overview - Voicerix

Every agent is built using nodes connected together on the canvas. Each node is one step in the conversation — the agent moves from node to node based on what the user says.

Types of Nodes

Node	What it does
Start Call	Entry point — how the agent opens the conversation
Agent Node	Main conversation step — talks, asks, listens, and decides next step
End Call	Closes the conversation with a final message
Global Node	Instructions that apply throughout the entire call
QA Analysis	Runs after the call — analyses sentiment and quality automatically
API Trigger	Lets external systems trigger a call to this agent
Follow-up	Schedules an automatic follow-up call after the conversation ends

How nodes connect

Nodes are connected by pathways — arrows on the canvas. When the agent finishes a node, it follows the pathway that matches the user’s response and moves to the next node. You define these pathways inside each node’s settings. Example: if the user says yes → go to Confirmation Node. If the user says no → go to Objection Node.

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