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The End Call node runs when the conversation is complete. It delivers a closing message and then hangs up. Once the agent reaches this node, the call ends — no further questions, no new topics, no handback to the caller.
Every agent must have exactly one End Call node. You cannot delete it or add more than one.

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Settings

Name A short label shown in call logs. Use a name that describes the ending context so you can tell at a glance how the call concluded. Examples: Successful Close, Polite Decline, Wrong Number
Prompt The agent’s instructions for the closing exchange. Write a short, natural sign-off that fits the tone of the call. Supports {{template_variables}} from variable extraction or Pre-Call Data Fetch. Keep it brief — the goal is to end politely and immediately without reopening the conversation. Example:
Add Global Prompt When turned on, the Global Node instructions are prepended to this node’s prompt at runtime.
Enable Variable Extraction When turned on, the agent runs an extraction pass right before hanging up to capture any final data points from the conversation — for example, whether the call ended positively, or a last piece of information the caller mentioned. Variables extracted here appear in the Leads page and can be used as conditions in the Follow-up node.