> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voicerix.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# QA Analysis

> Automatically analyses every call for sentiment and outcome — runs by default after every conversation.

The **QA Analysis** node runs automatically at the end of every call. It reads the full conversation transcript and evaluates the sentiment and outcome of the call.

<Note>
  This node is added to every agent by default and cannot be edited or removed. It works from the very first call with no setup needed.
</Note>

## What it does

After every call ends, the QA node analyses the conversation and determines:

* **Sentiment** — whether the customer's overall tone was positive, neutral, or negative
* **Call outcome** — a summary of how the conversation went

## Where results appear

**Call Outcome page** — All QA results are available here. You can see sentiment, outcome summaries, and trends across all calls for this agent.

**Leads page** — Calls where the sentiment was positive are surfaced here as potential leads. Calls with neutral or negative sentiment do not appear in Leads.

See [Call Outcome](/analytics/call-outcome) and [Leads](/operations/leads) for more details.