> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voicerix.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Calls History

> View, filter, and export the complete history of all calls handled by your agents.

Calls History shows every call that has gone through your agents — inbound and outbound. Use filters to narrow down exactly what you are looking for, and export the results when you need them outside the platform.

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## Filters

Apply one or more filters to find specific calls:

* **Date range** — narrow to a specific time period
* **Agent** — filter by a specific agent
* **Phone number** — search by the caller or called number
* **Disposition** — filter by how the call ended (Completed, Voicemail, Failed, etc.)
* **Sentiment** — filter by Positive, Neutral, or Negative outcome
* **Duration** — find calls above or below a certain length

Filters can be combined. Apply as many as you need to get to the exact data you want.

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## Call Detail

Click any call to open its full detail — transcript, recording, duration, sentiment, disposition, and variables extracted during the conversation.

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## Export

Download the filtered call list as a CSV using the **Download** button. The export includes all visible columns for the current filter selection.